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THE LONDON MIDLAND AND SCOTTISH RAILWAY COMPANY

A Record of Large-Scale Organisation and Management,
1923-1946

STATIONERY AND PRINTING.

In 1928 the company put into operation an investigation into departmental contacts and functions as revealed through the company's printing. This covered advertising and operating publications and the numerous departmental printed forms. It extended to scientific co-ordination, which reviewed closely the types of paper and the numbers of forms used in relation to the final durability required of them, and to their special purposes.

The different types of paper were reduced from 50 to 12, giving greater economy in purchasing, storage, distribution and use. The number of different forms were reduced by over 60, per cent., and the total cost of stationery and printing by an average of £150,000 per annum.

The results have been steadily maintained, and by the review of functions from an entirely novel angle and the elimination of the stages of procedure, it has had a corresponding ultimate effect upon staff costs.

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